Yes, we know...

That's a lot of complicated, boring text. So to save you some time, here’s what you need to know:

  • We will only use your information for OnlyOne.
  • OnlyOne is not for kids. If you're under 18 years old, you really should focus on things like school, sports, and hobbies, not dating. Not just yet.
  • If you want to quit OnlyOne, you can always delete your account. Here’s how. But hey, why would you do that?
  • We're no strangers. You can always contact us for any matter. Just bear in mind that we're quite busy making improvements to OnlyOne. We know that we can always do better.

Privacy Policy

This policy applies to the entire OnlyOne platform: website, Google Assistant Action and all social media channels. If you do not accept this policy, you may not use the service nor visit any other web pages.

This privacy policy (this “Privacy Policy”) explains how personal information is collected, used, stored, and disclosed by OnlyOne (“OnlyOne,” “we,” “us,” and “our”). This Privacy Policy applies to consumer users (individually referred to as “you”) of our websites, applications, and other online services to which this Privacy Policy is posted (collectively, our “Services”).

Personal identification information

We collect personal information from you such as name, email address, personal preferences, etc. when you interact with OnlyOne application, communicate on the platform, or send emails to us. Please do not submit your personal information to us if you do not wish us to collect it.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our platform. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our platform, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our platform may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the platform may not function properly.

How we use collected information

By using OnlyOne platform, you agree that we may collect, hold, process and use your information (including personal information) for the purpose of providing you with the platform services and developing our business which includes (without limitation):

  • To improve customer service
    The information you provide helps us respond to your customer service requests and support needs more efficiently. Carrying out technical and statistical analysis to measure the performance of our services and the platform.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our platform.
  • To improve our platform
    We may use feedback you provide to improve our products and services.
  • To process payments
    We may use the information Users provide about themselves when placing an order only to provide service to that order.
  • To run a promotion, contest, survey or other platform feature
    To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails/messages
    We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our platform.
  • Social Sharing
    Enabling you to share our content with others e.g. using an ‘Email a friend’ or ‘Share this’ functionality.
  • Conducting market research.

If you cancel your user account for the Service, we will promptly and securely delete all of the Personal Information we hold about you. However, we reserve the right to retain any Anonymous Data collected up to the point of cancellation and to continue using it in accordance with this policy.

Sharing Your Information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the platform or administer activities on our behalfs, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission. We will use reasonable endeavors to control and be responsible for the use of your information by such suppliers.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, transaction information and data stored on our platform. Once we have received your User Information, we use strict procedures and security features to prevent unauthorized access.

Third party websites

Users may find advertising or other content on our platform that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our platform. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our platform, is subject to that website’s own terms and policies.

Compliance with children’s online privacy protection act

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our platform from those we actually know are under 18, and no part of our website is structured to attract anyone under 18.

Changes to this privacy policy

OnlyOne has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this platform, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our platform. Your continued use of the platform following the posting of changes to this policy will be deemed your acceptance of those changes. If you do not agree to every provision of this Privacy Policy and our Terms and Conditions, you may not access or use our Services.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.